Data Retention Policy
Effective date: 8/21/2025
This Data Retention Policy explains how long My Giveaways keeps your personal information and the reasons for retaining it.
Data Retention Principles
We retain personal information only as long as necessary to:
- Provide the giveaway services you've requested
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
- Protect against fraud and abuse
Retention Periods
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information Name, email, access records |
Duration of giveaway participation + 90 days | Service provision and support |
| Item Requests Claims, preferences, notes |
Duration of giveaway + 1 year | Coordination and historical records |
| Communication Records Messages, emails, support tickets |
3 years | Support, dispute resolution |
| Usage Logs Access logs, error logs |
1 year | Security, troubleshooting |
| Session Data Login sessions, cookies |
24 hours (or end of session) | Authentication and security |
Data Deletion Process
When data reaches the end of its retention period, we:
- Automatic deletion: Most data is automatically deleted by our systems
- Secure disposal: Data is securely deleted from all systems and backups
- Anonymization: Some statistical data may be anonymized and retained for analytics
User-Initiated Deletion
You can request deletion of your personal information at any time by contacting us. We will process deletion requests within 90 days, subject to:
- Legal requirements to retain certain information
- Ongoing disputes or legal proceedings
- Security and fraud prevention needs
Legal Retention Requirements
Some information may be retained longer than our standard periods due to:
- Legal obligations (tax records, dispute resolution)
- Regulatory requirements
- Pending legal proceedings
- Investigation of policy violations
Backup Data
Our backup systems may retain copies of deleted data for up to 30 additional days. This backup data:
- Is not accessible for normal operations
- Is used only for disaster recovery
- Is subject to the same security protections
- Is permanently deleted according to our backup rotation schedule
Policy Updates
We may update this Data Retention Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our platform.
Questions
If you have questions about our data retention practices or want to request deletion of your information, please contact us through the platform's contact mechanisms.